Privacy Policy

This Privacy Policy describes how Dr. Dagmar E. Nuñez, Psy.D., operating as MejorEstar/BetterBeing, LLC ("we," "us," "our," or "the practice"), collects, uses, and protects information you provide when visiting neuropsychevalflorida.com or submitting any form on this website.

This is a website privacy notice, not a HIPAA Notice of Privacy Practices. A separate Notice of Privacy Practices governing protected health information (PHI) is provided to clients at intake; it is not part of this website notice.

1. Information We Collect

When you submit a contact form, we receive:

• Name and email address
• Phone number (if provided)
• The service you are inquiring about
• Any details you choose to share in the message field

When you visit the site, we collect basic technical information automatically:

• Browser type, device type, and operating system
• Pages visited and time spent
• Approximate geographic location (city/region) from your IP address
• Referring URL (which site sent you to ours)

This technical information is collected through Google Analytics 4 (with IP anonymization enabled) and Meta Pixel for conversion tracking.

2. How We Use Information

• To respond to your inquiry and schedule a consultation
• To improve the website's content and functionality
• To measure marketing effectiveness
• To prevent spam and abuse

We do not sell your information. We do not share it with third parties for their marketing purposes.

3. Cookies and Tracking

This website uses cookies and similar technologies for analytics and conversion tracking (Google Analytics 4, Meta Pixel). You can disable cookies in your browser settings. Disabling cookies will not prevent the website from functioning, but some analytics will not be collected.

4. Form Submissions

Contact form submissions are processed by Cloudflare Workers (intake routing) and stored in encrypted databases (Supabase). Submissions are protected with bot-detection (Cloudflare Turnstile). We retain submission data for legitimate business follow-up.

5. Data Security

We use industry-standard security measures including:

• HTTPS encryption for all site traffic
• Encrypted form transmission
• Access controls on intake data
• Regular review of access permissions

No system is 100% secure. If we discover a data incident affecting you, we will notify you in compliance with applicable law.

6. Your Rights

You can request:

• A copy of any information we hold about you
• Correction of inaccurate information
• Deletion of your contact-form submission
• To opt out of any marketing communications

To exercise these rights, contact us at [email protected].

7. Third-Party Services

Some pages link to or embed third-party services that have their own privacy policies:

• Google Analytics 4 — policies.google.com/privacy
• Meta Pixel — facebook.com/policy.php
• SimplePractice (scheduling widget) — simplepractice.com/privacy
• Psychology Today (profile badge) — psychologytoday.com/privacy
• Cloudflare (hosting + bot protection) — cloudflare.com/privacypolicy

8. Children

This website is not directed at children under 13. If you are a parent and believe your child has provided information through this site, contact us and we will remove it.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. We encourage you to review this page periodically.

10. Contact

For privacy questions:
Dr. Dagmar E. Nuñez, Psy.D.
MejorEstar/BetterBeing, LLC
Email: [email protected]